Accessiblity
Horizon is committed to making every effort to ensure our events and performances are accessible to everyone.
When booking tickets, patrons are invited to advise of any access requirements through the checkout process.
If you have any questions regarding booking tickets to any of the events across the festival or any other related queries, please contact our team during business hours via the details below.
Email: [email protected]
Phone: (07) 5475 7272
We encourage people who use the National Relay Service to contact us on 07 5475 7272 or via their website here.
Companion cards
Horizon is proud to support the Companion Card program. Companion Card holders are eligible for a second ticket at no cost for their companion.
To access a complimentary companion ticket, please contact our team as above.
Wheelchair and mobility aid access
Wherever possible, information on wheelchair or mobility aid access has been provided on each event page.
To reserve a wheelchair accessible space at an event, please make note of this in the accessibility question when booking your tickets, or contact us via any other methods as above.
If this information is not listed on the event page, access may be limited however we will endeavour to accommodate your needs. Please contact us if you would like to discuss your requirements further.
Auslan interpretation
Some events will have Auslan interpretation. This is noted on each event page.
Additional information & Warnings
Additional Information including content descriptions and Warnings have been provided on each event page. Please contact us if you need any further information.
Guide & assistance dogs
Horizon welcomes all patrons with a guide or assistance dogs. Please contact us if you would like to discuss your requirements further.
Access facilities
Venues with gender-neutral bathrooms or change facilities have been listed on the event pages. Please contact us if you would like to discuss your requirements further.
Public transport
We’ve noted Getting There instructions on each event page. For more information, we recommend visiting the Translink website to plan your journey.
Contact and feedback
Your feedback helps us to widen our access reach and continue to improve our access services.
Please contact Horizon via any of the following ways if you have any queries or suggestions regarding accessibility at Horizon:
Email: [email protected]
Phone: (07) 5475 7272
We encourage people who use the National Relay Service to contact us on (07) 5475 7272 or via their website here.